Terms & Conditions

Welcome to 999bd, Bangladesh's trusted online casino and sports betting platform. These Terms & Conditions govern your use of the 999bd website, mobile platform, and all associated services. By registering an account, making a deposit, or placing a wager on our platform, you confirm that you have read, understood, and agree to be legally bound by these terms in their entirety.

If you do not agree to any part of these Terms & Conditions, you must immediately stop using the 999bd platform. We reserve the right to update, modify, or replace any section of these terms at any time. Continued use of the platform following any changes constitutes your acceptance of the revised terms. For questions, contact our support team at [email protected].

1. Acceptance of Terms

These Terms & Conditions constitute a legally binding agreement between you (the user) and 999bd. By accessing or using any part of the 999bd platform — including browsing, registering, depositing funds, placing bets, or redeeming bonuses — you agree to be fully bound by these terms and all applicable laws.

These terms apply to all users of the platform regardless of how they access it — whether via web browser, mobile app, or any other means. 999bd reserves the right to refuse service, suspend accounts, or terminate access at its sole discretion should any violation of these terms be detected.

2. Eligibility Requirements

To register and use the 999bd platform, you must meet all of the following eligibility requirements at all times:

• You must be at least 21 years of age (21+ only). Minors are strictly prohibited from using the platform.
• You must be a legal resident or authorized visitor in a jurisdiction where online gaming is permitted under applicable law.
• You must provide accurate, truthful, and complete information during registration. Providing false information is grounds for immediate account termination.
• You must not already hold another active account on the 999bd platform. One account per person is strictly enforced.

999bd reserves the right to conduct identity verification (KYC) checks at any time. Failure to pass KYC verification may result in the suspension or permanent closure of your account and the forfeiture of any pending balances.

3. Account Registration & Security

Each user is permitted to hold only one registered account on 999bd. Duplicate accounts will be detected and may result in all associated accounts being suspended, along with the forfeiture of any balances, bonuses, or pending withdrawals linked to those accounts.

Account Credentials

You are solely responsible for maintaining the confidentiality of your username, password, and all account credentials. You must not share your login details with any third party. 999bd will never ask you for your password via email, live chat, or any other channel. Any activity carried out under your account credentials is your sole responsibility.

Account Verification (KYC)

To comply with anti-money laundering standards and to protect our users, 999bd may request identity documents such as a National ID card, passport, or utility bill before processing withdrawals. KYC verification is a standard security practice and is in the interest of all users. Documents submitted for KYC are handled in accordance with our Privacy Policy.

4. Deposits & Withdrawals

999bd supports deposits and withdrawals through major Bangladeshi payment methods including bKash, Nagad, Rocket, and Upay, as well as international cards (Visa, Mastercard). All financial transactions on the platform are processed securely using SSL encryption. Minimum and maximum transaction limits apply and may be updated from time to time.

Deposit Policy

All deposits must originate from a payment method registered in your own name. Third-party deposits are strictly prohibited. Deposits are typically credited to your 999bd account within minutes of confirmation. 999bd is not responsible for delays caused by payment processing partners or network disruptions beyond our control.

Withdrawal Policy

Withdrawal requests are subject to the following conditions:

• Your account must be fully verified (KYC complete) before any withdrawal is processed.
• Withdrawals must be made to the same payment method used to make the original deposit wherever technically possible.
• Any applicable bonus wagering requirements must be fully met before a withdrawal request will be approved.

5. Bonuses & Promotions

999bd offers a range of promotional bonuses including welcome bonuses, reload bonuses, free spins, and cashback offers. All bonuses are subject to their individual terms and conditions, which are published on the relevant promotion page and must be read carefully before participating.

The following general rules apply to all 999bd bonuses:

• Bonuses may only be claimed once per eligible promotion unless stated otherwise. Multiple accounts claiming the same bonus will be disqualified.
• All bonuses carry a wagering (rollover) requirement that must be satisfied before bonus-derived winnings can be withdrawn. Specific rollover multipliers are stated per promotion.
• 999bd reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice if misuse or abuse is suspected.
• Bonuses awarded are in Bangladeshi Taka (৳ BDT) and are non-transferable. They cannot be exchanged for cash directly without meeting rollover conditions.

6. Responsible Gaming

999bd is committed to promoting responsible gaming among all users. We believe gambling should be an enjoyable form of entertainment — never a financial necessity or a way to recover losses. If you feel that gambling is adversely affecting your finances, relationships, or mental health, we strongly encourage you to use our self-exclusion tools and contact our support team immediately.

The 999bd platform is strictly for adults aged 21 and above. We employ age verification mechanisms to prevent underage gambling. Users who are identified as minors will have their accounts permanently closed and any funds returned. For detailed guidance on responsible gaming tools and resources available at 999bd, please refer to our Responsible Gaming page.

7. Prohibited Activities

The following activities are strictly prohibited on the 999bd platform and may result in immediate account suspension, forfeiture of funds, and potential legal action:

• Using automated bots, scripts, or software to interact with the platform in a way that simulates human gameplay or exploits game mechanics.
• Engaging in any form of money laundering, fraudulent deposits, or chargebacks. All suspicious transactions are reported to relevant authorities.
• Colluding with other players or 999bd staff members to gain an unfair advantage in any game or betting market.
• Registering multiple accounts, sharing accounts, or allowing a third party to access your account for any reason.

999bd uses advanced fraud detection systems and cooperates fully with law enforcement agencies where violations of these terms involve criminal activity. Users found engaging in prohibited activities will not be entitled to receive any outstanding bonuses, winnings, or withdrawals.

8. Intellectual Property

All content available on the 999bd platform — including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software — is the exclusive property of 999bd or its content providers and is protected by applicable intellectual property laws.

Users are granted a limited, non-exclusive, non-transferable, and revocable licence to access and use the 999bd platform solely for personal, non-commercial entertainment purposes. Any reproduction, redistribution, resale, or commercial use of 999bd content without prior written consent is strictly prohibited.

9. Limitation of Liability

To the maximum extent permitted by applicable law, 999bd and its affiliates, officers, employees, agents, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the platform, including but not limited to loss of profits, data, goodwill, or other intangible losses.

999bd does not guarantee uninterrupted, error-free, or completely secure access to the platform at all times. Scheduled maintenance, technical upgrades, and unforeseen outages may result in temporary service interruptions. 999bd accepts no liability for any losses incurred as a result of such interruptions.

10. Privacy & Data Protection

The collection, use, and storage of your personal data is governed by the 999bd Privacy Policy, which forms an integral part of these Terms & Conditions. By using the platform, you consent to our data practices as described in the Privacy Policy. We implement SSL encryption, secure payment gateways, and strict data access controls to protect your personal information at all times.

11. Amendments to Terms

999bd reserves the right to amend, revise, or replace these Terms & Conditions at any time. When material changes are made, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered users via email or in-platform notification.

Your continued use of the 999bd platform following any published amendments constitutes your binding acceptance of the revised Terms & Conditions. It is your responsibility to check this page periodically for updates. If you do not agree to the amended terms, you must cease using the platform immediately.

12. Governing Law & Dispute Resolution

These Terms & Conditions and any dispute arising from your use of the 999bd platform shall be governed by and construed in accordance with applicable laws. In the event of any dispute, 999bd encourages users to first contact our support team at [email protected] for an informal resolution. We are committed to resolving user complaints promptly, fairly, and transparently.